| YOU ARE VIEWING ARTICLE - ID:20140111012 |
|Title:||1000 people’s lives transformed by Telecare|
|ID & Publication:||20140111012 ~ The-Villager.co.uk |
|Subject:||Community News |
Technology is transforming lives in Doncaster by allowing people to live independently in their own homes.
The Telecare service, www.doncaster.gov.uk/telecare ,has signed up its 1000th customer in the borough.
Using a range of simple, unobtrusive sensor products around the home, Telecare solutions raise an alert at Doncaster Council’s Home Alarm service via a phone line when they detect a problem.
The alerts are assessed by professional and experienced call operators to establish the nature of the emergency and the appropriate response needed.
This may be simply supporting the person over the phone, contacting a family member, friend or carer or arranging for the council’s Home Emergency Alarm Response Team to visit them.
If needed the emergency services would be contacted.
The service operates 24 hours a day, 365 days a year.
Councillor Pat Knight, Cabinet Member for Health and Adult Social care, said: ‘Telecare has been making a real difference to a growing number of people in Doncaster, transforming the lives of people who wish to remain living independently for as long as they possibly can and bringing reassurance to their family and friends that assistance, if it is ever needed, is never far away.’
Doncaster Council has also created a new Telecare Demonstration Room, to allow people to develop an understanding and familiarity with the equipment.
The Demonstration Room, at St James Court, allows the range of equipment available to be viewed working, within a homely environment. The room will also be used for staff training and demonstrations.
Requests for the service can be made by people themselves, their relatives or advocates, staff from health, social care, housing or voluntary agencies, simply by calling Doncaster Council’s Adult Contact Team who will discuss specific needs and make arrangements for an assessment.
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