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February, 2014

   A Festival of Wellbeing
   Accredited for excellent customer service
   BBC Presenter Steph gets right down to business
   Business Doncaster showcase the biggest yet
   Carillion takes on FARRRS apprentice
   Chair of new Children’s Trust
   College is The Centre of Attention
   College students help launch New NHS App
   Councillor Bob Johnson ‘kicks off’ Business Month
   Decency works to reduce cost of living
   Do you want a real challenge in 2014?
   Domestic Abuse- Doncaster local politicians taking the lead
   Doncaster to see thousands of new private sector jobs
   Doncaster tourism growth continues
   Drama students head in the right direction
   Editorial
   Female entrepreneurs take charge of high street growth
   FSB provides members with marketing options
   FSB takes a stand on youth unemployment
   It is a love story that could save a species
   Manufacturing Tunics in the UK
   Marius The Giraffe
   My Guide launches in Doncaster
   New Year Stock Take
   Party Favours
   Prison for refusing to pay council tax
   Public invited to comment care homes and day centres
   Rare Disease Day
   Safe at Last
   Same but Different Arts Fair
   Sheffield Success At Sochi
   Skills Show Experience Doncaster
   Students make flying visit to Vulcan
   Students take a step forward with Dance Company
   Suspended sentence for counterfeiter
   Town fields tribute for guide dog
   Weston Park Hospital
   Yorkshire Coastline Survey
   Yorkshire Wildlife Trust Events

 
 
 
 
 
Title:Accredited for excellent customer service
Author:St Leger Homes 
ID & Publication:20140211036 ~ The-Villager.co.uk 
Area:Doncaster 
Subject:Community News 
 St Leger Homes (3kb)

St Leger Homes has achieved the Government Standard accreditation for Customer Service Excellence (CSE) for the fourth consecutive year.

The standard is awarded to public service organisations which meet strict criteria demonstrating that they focus on the needs and preferences of their customers. An independent assessor inspects a range of services and activities each year to confirm whether the organisation can retain its accreditation.

In its recent assessment report St. Leger Homes was praised for the way it works to continuously improve its services in response to feedback from its staff and customers. The assessor said: ‘The whole service demonstrates a culture of customer care, based upon empathy with an understanding of the customers’ needs.’

A delighted Susan Jordan, Chief Executive of St. Leger Homes, said: ‘Delivering excellent customer service is a priority for everyone at St. Leger Homes. I am very proud of the work carried out by our staff which has resulted in this ringing endorsement from an independent assessor.’

If you would like to comment on this or any article e-mail ~ editor@the-villager.co.uk
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